Totally Furniture
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Customer Testimonials

 
Rating: Excellent
Comments: What an excellent and easy place to shop at. I got the product at a much lower price than at other places and it arrived in a week!! It was so wonderful to shop with them.

Rating: Excellent
Comments: The jewelry chest was sent so quick and came in such good packaging - no damage what so ever! It was everything it promised. Great to deal with this dealer!

Rating: Excellent
Comments: Great communication via email. Quality of furniture was excellent- exactly as I expected and hoped. Packaging was in double boxes with great corner supports. Even the truck driver commented that it was well packed. We were very pleased with this company and would order from them again.

Rating: Excellent
Comments: 4 STARS !!!! WHAT A WONDERFUL EXPERIENCE! WE WERE FIRST TIME BUYERS, AND WERE LEERY OF BUYING OUR TV CONSOLE ONLINE. WE FOUND TOTALLY FURNITURE AND READ THEIR ABOUT US.. LOOKED UP OTHER REVIEWS FROM OTHERS AND DECIDED TO BUY OUR POWELL TV CONSOLE FROM THEM. WHAT A BEAUTIFUL PIECE OF FURNITURE! SHIPPING WAS FAST, AND SAFE! CARTON WAS NOT DAMAGED OR HURT IN ANYWAY. THE FURNITURE ITSELF WAS OF SUCH HIGH QUALITY.. IT WAS MORE THAN WE HAD IMAGINED! MY HUSBAND AND I RECOMMEND TOTALLY FURNITURE WITH GREAT ENTHUSIASM AND WILL BE BACK FOR ANY FURNITURE NEEDS WE HAVE IN THE FUTURE!

Rating: Excellent
Comments: Excellent service, I had my order in less than a week. I had ordered from another company and after 3 weeks still had no product and had no reply from them so I cancelled my order and found the same product on totally furniture for less money and excellent service. Thanks

Rating: Excellent
Comments: Superior packaging and outstanding, fast delivery!! I would not hesitate to use Totally Furniture for future purchases and recommend to friends and relatives.

Rating: Excellent
Comments: This is a great company that provides quality furniture. Wonderful communication through email. My product was on backorder until march but I received it January 5th, just 2 weeks after I ordered it. Thank You!!

Rating: Excellent
Comments: Excellent customer service. I have already recommended this site to friends and I will definitely shop here again in the future. Thank you!!

Rating: Excellent
Comments: This was one of the easiest purchases I have made online with the quickest delivery

Rating: Excellent
Comments: BEST PRICES ALL AROUND

Rating: Good
Comments: Outstanding prices, prompt delivery, and a hassle-free purchase. What else can you ask for from an Internet purchase? Thanks for making this a smooth transaction!

Rating: Excellent
Comments: It was easy to find exactly what I was looking for on the web site. The selection was very good and the quality description was accurate. I received e-mail notifications and a phone number was always included in the event I had any questions. My merchandise arrived early and the quality was better then I could hope. I will use this merchant again. The prices were better then in our local stores.

Rating: Excellent
Comments: I had a great experience with this company. I was going to cancel my order because it wouldn't be here in the time frame i needed it. They put a rush on my order and I got it within a few days. You don't find many companies that will still do that sort of thing. Very friendly customer service! I would definitely recommend to anyone, Totally Furniture is a great place to shop with! Tracey - AR

Rating: Excellent
Comments: After checking out many Internet sites for the purchase of a hall tree for our country kitchen, we found Totally Furniture. They had a unique, carved, Victorian Oak hall tree, with a bench, hooks, mirror, and top shelf--everything I was looking for in this purchase. We found the price reasonable, and shipping charges were consistent with other merchants. Internet info stated assembly required, which we understood from the beginning. The item was shipped, we received several emails apprising us of the timeframe for delivery, and it arrived much sooner than expected. It was in perfect condition--including the lovely mirror. We followed the picture instructions for assembly, and every piece was precisely cut and fit together perfectly. We now have a beautiful piece of furniture to enjoy for years and pass down to our children. We would highly recommend this merchant for quality, price, and customer service--and would definitely use them again. Thanks!

Rating: Excellent
Comments: great transaction. couldn't be happier.

Rating: Excellent
Comments: Customer service was very helpful with questions that I had for the item I purchase. I would and hope to do business with them in the future.

Rating: Excellent
Comments: Fast delivery for heavy product, very good quality for price. All items were in stock. Will shop them in the future.

Rating: Excellent
Comments: I was very happy with my purchasing experience. The quality of the furniture was what I expected. The item arrived timely and the customer service support was excellent. I would recommend this vendor.

Rating: Excellent
Comments: I asked if my purchase could be delivered earlier than the expected delivery date...and they did it!! Thank you for your great customer service.

Rating: Excellent
Comments: I purchased an iron headboard for my queen-size bed. The picture showed a large detailed view so I knew what I was getting. The price was very reasonable. Roadrunner delivery service called ahead to make sure I would be able to take delivery. It was packaged well and assembled easily. I would recommend buying from totally furniture.

Rating: Excellent
Comments: The site was easy to navigate. The order came in as promised. I was very impressed with the packaging of the merchandise and the care and effort it must have taken to wrap every item. It took me an hour to unwrap the table set I ordered but well worth it knowing it came without damage or scratches.

Rating: Excellent
Comments: I received a beautiful piece of furniture in a very timely manner. I would order from Totally Furniture again.

Rating: Excellent
Comments: I purchased two items from here and was satisfied with the merchandise. Initially I had a question and called them. They returned my call the same day. My merchandise was also delivered before the date originally given and that was a nice surprise.

Rating: Excellent
Comments: I ordered a Powell boys nightstand. The price was the best on the web. The item came promptly, pre-assembled, excellently packed, and in excellent condition. Vendor also kept me informed by e-mail. I would definitely buy from this merchant again with total confidence.

Rating: Excellent
Comments: What I found on Totally Furniture was a pop up trundle that I had been looking for awhile. The price, ease of purchase, and quick delivery were awesome! I would definitely shop her again.

Rating: Excellent
Comments: Every contact with Totally Furniture was superb. They credited my purchase with a discount coupon for order that total $11 more than my total order, when I requested this. The furniture looks great, and all detailing is of very good quality. A ready-to-assemble chair was easy to put together, as promised. There was a slight problem with one dresser drawer-face, which they are working to remedy and have made repeated follow-ups to make sure the problem is being rectified.

Rating: Excellent
Comments: The item was delivered in a timely manner, and we were sent emails detailing the approximate date of shipment, etc. Excellent buying experience.

Rating: Excellent
Comments: When everyone else was out of the product I ordered, Totally Furniture had it in stock and was able to ship in time for Christmas!

Rating: Excellent
Comments: Product is wonderful quality and workmanship. Delivery received prior to promise date. Packaging was very good.

Rating: Excellent
Comments: I am very impressed with the customer service. I encountered a problem initially with getting information, but once the company was notified, I was contacted on a regular basis to inform me of the status of my order. The website was easy to use. I am also pleased with the quality of the merchandise.

Rating: Excellent
Comments: I was hesitant to buy furniture on-line, but the experience with Totally Furniture was excellent. The product (from Powell Furniture) is a gem.

Rating: Excellent
Comments: Great Experience! Will Highly Recommend to Anybody!

Rating: Excellent
Comments: I was so pleased when I ordered from your company. Not only were the stools less expensive than other stores, they were of a nicer quality and arrived in less than a week. Thanks you for such a pleasant shopping experience. KSK

Rating: Excellent
Comments: Easy ordering, very fast delivery, beautiful rug!!!! Will definitely order from again.

Rating: Excellent
Comments: good experience shopping online and purchase came very quickly.

Rating: Excellent
Comments: Service was fast and convenient. Merchandise was just as advertised and of good quality. I would definitely use them again. Thank you.

Rating: Excellent
Comments: very happy with my purchase. had what I had been looking for AND it was delivered sooner than expected!

Rating: Excellent
Comments: After a rough start due to American Express and moving, the order was approved, shipped and delivered in less than 1 week. Great customer service! Thanks Again F. Giboney

Rating: Excellent
Comments: Great merchant to deal with, easy, fast, excellent customer service and low prices too.

Rating: Excellent
Comments: A Very prompt delivery, quality product.

Rating: Excellent
Comments: The butcher block island appears to be of good quality, and is as advertised. I enjoyed the instructions on the care of the butcher block, and I am confident it will bring me many years of good cooking. Frances Phillips

Rating: Excellent
Comments: GREAT SHOPPING EXPERIENCE THANK YOU

Rating: Excellent
Comments: Beautiful furniture, packaged well and the delivery guy brought it into my garage for me....very nice of him. The delivery company was great. My carpet hadn't been laid yet and the furniture was going in that room so they scheduled the delivery at a time that was convenient for me. Great service. I will definitely shop at Totally Furniture again.

Rating: Excellent
Comments: we just love the fold up mat and actually will be using it for our bed for the next 2 months before we move. It is very comfortable to sleep on. We are also very pleased with the speed of shipment in receiving it as we had an air mattress before and it got a hole in it and we needed something very quickly. Thanks for the great service.

Rating: Good
Comments: Its a good product. I was pleased with the merchants tracking and communication of delivery, especially when there was a slight delay.

Rating: Excellent
Comments: Everything was wonderful!

Rating: Excellent
Comments: The delivery time was very quick. The parts were all marked clearly and the assembly took very little time. I am quite happy with the product.

Rating: Excellent
Comments: Overall very good merchant. Good price, quick delivery.

Rating: Excellent
Comments: Was a little uncertain to order furniture online, but I shouldn't have been. Everything was handled professionally and swiftly.

Rating: Excellent
Comments: The product was of excellent quality and the value was outstanding. However, I was most impressed with the delivery time. The entire process from purchase to delivery took less than one week. Yes. I will be back for more from this store.

Rating: Excellent
Comments: WOW! I am so impressed with this purchase. I placed my order on Sunday, and it was delivered on Thursday. Also, I needed one extra screw, and I simply called the 800 number and received the screw 2 days later. This piece looks like it was custom made for our kitchen. THANKS!!

Rating: Excellent
Comments: I was thrilled with the service I received from Totally Furniture! The price was the lowest I had found anywhere, the merchandise arrived in excellent condition and much faster than I had thought! Totally Furniture informed me by e-mail and a phone call to let me know when the furniture would arrive so I had plenty of time to prepare. I would be very happy to do business with Totally Furniture again and recommend them to my friends! Sincerely, Sarah

Rating: Excellent
Comments: This is a great company to order from. I had a question for customer service and it was answered promptly. I am very satisfied with this order

Rating: Excellent
Comments: Fast and professional service. Excellent communications. Quality merchandise at excellent prices.

Rating: Excellent
Comments: Was a little uncertain to order furniture online, but I shouldn't have been. Everything was handled professionally and swiftly.

Rating: Excellent
Comments: Exceptional Service and Quality. Totally Furniture not only responded quickly to my inquiry for additional delivery options, but they also were friendly and offered me exactly what I needed. Great quality furniture at a totally affordable price!

Rating: Excellent
Comments: The product was of excellent quality and the value was outstanding. However, I was most impressed with the delivery time. The entire process from purchase to delivery took less than one week. Yes. I will be back for more from this store.

Rating: Excellent
Comments: We purchased furniture for our sons bedroom from totallyfurniture.com. After shopping around, I found that they had the best prices combined with shipping. The merchandise was exactly what we expected. It was delivered in a timely manner. We did have a problem with one piece and totallyfurniture.com made it right immediately. Their customer service is outstanding. I would not hesitate to recommend them to any of our friends!!

Rating: Excellent
Comments: The bar that I ordered from Totally Furniture was everything I had hoped for. It completes my new sunroom! After a little slow start on delivery, all went well. Customer Service followed up and Maya was a great help. Thanks Again for the fine product and great service! Terry

Rating: Excellent
Comments: The total experience shopping with Totally Furniture has been excellent. I checked out many other sites before making this purchase and I am happy to say that Totally Furniture was the cheapest for the same items listed at other sites (MUCH CHEAPER!!!!). One item was back-ordered but a call was made to inform me and I was kept up to date on the progress of shipment and delivery by emails. The products were very well packaged and delivered without any damage or defect. I recommend this company highly for there superb service and quality products. Thanks!!

Rating: Excellent
Comments: I couldn't be happier, both with the price, the quality and service. I highly recommend this company!!!!!

Rating: Excellent
Comments: Excellent -- I was very impress when I called them ( Totally Furniture) and they knew who I was without asking my name. As you well know purchasing through the internet, specially when you've never had any dealings with the retailer could be a challenging experience, Totally Furniture gave me a sense of security that I never gotten even with the local retailers. Thank you!

Rating: Excellent
Comments: Overall excellent transaction. Great communication and product.

Rating: Excellent
Comments: Received my order quickly and in perfect condition. Contacting Totally Furniture for information was a breeze, and very customer friendly. Was given a tracking number to track my delivery. I am 100% satisfied with both the service and the quality of the merchandise I purchased.

Rating: Excellent
Comments: The product was very well made and better than expected. The delivery time was on the money. I will return for future purchases.

Rating: Excellent
Comments: I am very happy with my purchase and the final delivery. I have had several items shipped to me from other companies and several of those items damaged during shipping. This item came to me in perfect condition. However, there was a concern with the shipping method, the merchant guaranteed a white glove delivery however, the delivery company was only going to leave it at the front door. As soon as I found this out, I called the merchant and they resolved the matter within minutes. That is Service!!!! I look forward to purchasing my items from your company.

Rating: Excellent
Comments: I was, of course, a little worried about ordering furniture off the internet. They had what I had seen on a recent visit to Florida while looking for rental property to buy. I had called every furniture store and no one could get it. Therefore, we ordered it, order was confirmed quickly, it was in stock and we were given a shipping date. I was unhappy with the date so I called the number given on the web page and explained that I needed it to arrive before the 15th due to me going back to work as a teacher. Amazingly enough they managed to get it to me on the 9th of Aug-less than 2 weeks after ordering it. The shipping agent was great, phoned ahead and helped me check for damages. There were NONE !!! All in all, it was a wonderful experience for me and my husband, Gary. Thank you totally furniture for making my dream designer room come true. I should send you a picture........... We are more than pleased

Rating: Excellent
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