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|  | Customer Testimonials |
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Rating:
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Excellent |
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Comments:
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What an excellent and easy place to shop at. I got
the product at a much lower price than at other places and it
arrived in a week!! It was so wonderful to shop with them. |
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Rating:
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Excellent |
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Comments:
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The jewelry chest was sent so quick and came in such
good packaging - no damage what so ever! It was everything it
promised. Great to deal with this dealer! |
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Rating:
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Excellent |
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Comments:
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Great communication via email. Quality of furniture
was excellent- exactly as I expected and hoped. Packaging was in
double boxes with great corner supports. Even the truck driver
commented that it was well packed. We were very pleased with this
company and would order from them again. |
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Rating:
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Excellent |
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Comments:
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4 STARS !!!! WHAT A WONDERFUL EXPERIENCE! WE WERE
FIRST TIME BUYERS, AND WERE LEERY OF BUYING OUR TV CONSOLE ONLINE.
WE FOUND TOTALLY FURNITURE AND READ THEIR ABOUT US.. LOOKED UP OTHER
REVIEWS FROM OTHERS AND DECIDED TO BUY OUR POWELL TV CONSOLE FROM
THEM. WHAT A BEAUTIFUL PIECE OF FURNITURE! SHIPPING WAS FAST, AND
SAFE! CARTON WAS NOT DAMAGED OR HURT IN ANYWAY. THE FURNITURE ITSELF
WAS OF SUCH HIGH QUALITY.. IT WAS MORE THAN WE HAD IMAGINED! MY
HUSBAND AND I RECOMMEND TOTALLY FURNITURE WITH GREAT ENTHUSIASM AND
WILL BE BACK FOR ANY FURNITURE NEEDS WE HAVE IN THE FUTURE! |
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Rating:
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Excellent |
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Comments:
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Excellent service, I had my order in less than a
week. I had ordered from another company and after 3 weeks still had
no product and had no reply from them so I cancelled my order and
found the same product on totally furniture for less money and
excellent service. Thanks |
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Rating:
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Excellent |
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Comments:
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Superior packaging and outstanding, fast
delivery!! I would not hesitate to use Totally Furniture for future
purchases and recommend to friends and relatives. |
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Rating:
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Excellent |
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Comments:
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This is a great company that provides quality
furniture. Wonderful communication through email. My product was on
backorder until march but I received it January 5th, just 2 weeks
after I ordered it. Thank You!! |
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Rating:
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Excellent |
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Comments:
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Excellent customer service. I have already
recommended this site to friends and I will definitely shop here
again in the future. Thank you!! |
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Rating:
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Excellent |
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Comments:
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This was one of the easiest purchases I have made
online with the quickest delivery |
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Rating:
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Excellent |
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Comments:
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BEST PRICES ALL AROUND |
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Rating:
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Good |
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Comments:
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Outstanding prices, prompt delivery, and a
hassle-free purchase. What else can you ask for from an Internet
purchase? Thanks for making this a smooth transaction! |
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Rating:
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Excellent |
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Comments:
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It was easy to find exactly what I was looking for on
the web site. The selection was very good and the quality
description was accurate. I received e-mail notifications and a
phone number was always included in the event I had any questions.
My merchandise arrived early and the quality was better then I could
hope. I will use this merchant again. The prices were better then in
our local stores. |
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Rating:
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Excellent |
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Comments:
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I had a great experience with this
company. I was going to cancel my order because it wouldn't be here
in the time frame i needed it. They put a rush on my order and I got
it within a few days. You don't find many companies that will still
do that sort of thing. Very friendly customer service! I would
definitely recommend to anyone, Totally Furniture is a great place
to shop with! Tracey - AR |
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Rating:
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Excellent |
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Comments:
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After checking out many Internet sites for the
purchase of a hall tree for our country kitchen, we found Totally
Furniture. They had a unique, carved, Victorian Oak hall tree, with
a bench, hooks, mirror, and top shelf--everything I was looking for
in this purchase. We found the price reasonable, and shipping
charges were consistent with other merchants. Internet info stated
assembly required, which we understood from the beginning. The item
was shipped, we received several emails apprising us of the
timeframe for delivery, and it arrived much sooner than expected. It
was in perfect condition--including the lovely mirror. We followed
the picture instructions for assembly, and every piece was precisely
cut and fit together perfectly. We now have a beautiful piece of
furniture to enjoy for years and pass down to our children. We would
highly recommend this merchant for quality, price, and customer
service--and would definitely use them again. Thanks! |
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Rating:
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Excellent |
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Comments:
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great transaction. couldn't be happier. |
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Rating:
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Excellent |
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Comments:
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Customer service was very helpful with questions that
I had for the item I purchase. I would and hope to do business with
them in the future. |
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Rating:
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Excellent |
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Comments:
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Fast delivery for heavy product, very good quality
for price. All items were in stock. Will shop them in the future. |
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Rating:
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Excellent |
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Comments:
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I was very happy with my purchasing experience. The
quality of the furniture was what I expected. The item arrived
timely and the customer service support was excellent. I would
recommend this vendor. |
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Rating:
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Excellent |
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Comments:
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I asked if my purchase could be delivered earlier
than the expected delivery date...and they did it!! Thank you for
your great customer service. |
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Rating:
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Excellent |
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Comments:
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I purchased an iron headboard for my queen-size bed.
The picture showed a large detailed view so I knew what I was
getting. The price was very reasonable. Roadrunner delivery service
called ahead to make sure I would be able to take delivery. It was
packaged well and assembled easily. I would recommend buying from
totally furniture. |
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Rating:
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Excellent |
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Comments:
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The site was easy to navigate. The order came in as
promised. I was very impressed with the packaging of the merchandise
and the care and effort it must have taken to wrap every item. It
took me an hour to unwrap the table set I ordered but well worth it
knowing it came without damage or scratches. |
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Rating:
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Excellent |
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Comments:
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I received a beautiful piece of furniture in a very
timely manner. I would order from Totally Furniture again. |
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Rating:
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Excellent |
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Comments:
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I purchased two items from here and was satisfied
with the merchandise. Initially I had a question and called them.
They returned my call the same day. My merchandise was also
delivered before the date originally given and that was a nice
surprise. |
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Rating:
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Excellent |
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Comments:
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I ordered a Powell boys nightstand. The price was the
best on the web. The item came promptly, pre-assembled, excellently
packed, and in excellent condition. Vendor also kept me informed by
e-mail. I would definitely buy from this merchant again with total
confidence. |
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Rating:
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Excellent |
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Comments:
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What I found on Totally Furniture was a pop up
trundle that I had been looking for awhile. The price, ease of
purchase, and quick delivery were awesome! I would definitely shop
her again. |
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Rating:
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Excellent |
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Comments:
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Every contact with Totally Furniture was superb. They
credited my purchase with a discount coupon for order that total $11
more than my total order, when I requested this. The furniture looks
great, and all detailing is of very good quality. A
ready-to-assemble chair was easy to put together, as promised. There
was a slight problem with one dresser drawer-face, which they are
working to remedy and have made repeated follow-ups to make sure the
problem is being rectified. |
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Rating:
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Excellent |
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Comments:
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The item was delivered in a timely manner, and we
were sent emails detailing the approximate date of shipment, etc.
Excellent buying experience. |
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Rating:
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Excellent |
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Comments:
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When everyone else was out of the product I ordered,
Totally Furniture had it in stock and was able to ship in time for
Christmas! |
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Rating:
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Excellent |
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Comments:
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Product is wonderful quality and workmanship.
Delivery received prior to promise date. Packaging was very good. |
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Rating:
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Excellent |
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Comments:
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I am very impressed with the customer service. I
encountered a problem initially with getting information, but once
the company was notified, I was contacted on a regular basis to
inform me of the status of my order. The website was easy to use. I
am also pleased with the quality of the merchandise. |
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Rating:
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Excellent |
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Comments:
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I was hesitant to buy furniture on-line, but the
experience with Totally Furniture was excellent. The product (from
Powell Furniture) is a gem. |
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Rating:
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Excellent |
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Comments:
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Great Experience! Will Highly Recommend to Anybody! |
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Rating:
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Excellent |
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Comments:
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I was so pleased when I ordered from your company.
Not only were the stools less expensive than other stores, they were
of a nicer quality and arrived in less than a week. Thanks you for
such a pleasant shopping experience. KSK |
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Rating:
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Excellent |
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Comments:
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Easy ordering, very fast delivery, beautiful rug!!!!
Will definitely order from again. |
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Rating:
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Excellent |
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Comments:
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good experience shopping online and purchase came
very quickly. |
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Rating:
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Excellent |
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Comments:
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Service was fast and convenient.
Merchandise was just as advertised and of good quality. I would
definitely use them again. Thank you.
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Rating:
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Excellent |
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Comments:
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very happy with my purchase. had what I had been
looking for AND it was delivered sooner than expected! |
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Rating:
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Excellent |
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Comments:
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After a rough start due to American Express and
moving, the order was approved, shipped and delivered in less than 1
week. Great customer service! Thanks Again F. Giboney |
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Rating:
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Excellent |
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Comments:
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Great merchant to deal with, easy, fast, excellent
customer service and low prices too. |
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Rating:
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Excellent |
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Comments:
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A Very prompt delivery, quality product. |
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Rating:
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Excellent |
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Comments:
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The butcher block island appears to be of good
quality, and is as advertised. I enjoyed the instructions on the
care of the butcher block, and I am confident it will bring me many
years of good cooking. Frances Phillips |
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Rating:
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Excellent |
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Comments:
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GREAT SHOPPING EXPERIENCE THANK YOU |
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Rating:
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Excellent |
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Comments:
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Beautiful furniture, packaged well and the delivery
guy brought it into my garage for me....very nice of him. The
delivery company was great. My carpet hadn't been laid yet and the
furniture was going in that room so they scheduled the delivery at a
time that was convenient for me. Great service. I will definitely
shop at Totally Furniture again. |
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Rating:
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Excellent |
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Comments:
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we just love the fold up mat and actually will be
using it for our bed for the next 2 months before we move. It is
very comfortable to sleep on. We are also very pleased with the
speed of shipment in receiving it as we had an air mattress before
and it got a hole in it and we needed something very quickly. Thanks
for the great service. |
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Rating:
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Good |
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Comments:
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Its a good product. I was pleased with the merchants
tracking and communication of delivery, especially when there was a
slight delay. |
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Rating:
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Excellent |
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Comments:
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Everything was wonderful! |
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Rating:
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Excellent |
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Comments:
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The delivery time was very quick. The parts were all
marked clearly and the assembly took very little time. I am quite
happy with the product. |
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Rating:
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Excellent |
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Comments:
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Overall very good merchant. Good price, quick
delivery. |
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Rating:
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Excellent |
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Comments:
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Was a little uncertain to order furniture online, but
I shouldn't have been. Everything was handled professionally and
swiftly. |
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Rating:
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Excellent |
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Comments:
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The product was of excellent quality and the value
was outstanding. However, I was most impressed with the delivery
time. The entire process from purchase to delivery took less than
one week. Yes. I will be back for more from this store. |
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Rating:
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Excellent |
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Comments:
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WOW! I am so impressed with this
purchase. I placed my order on Sunday, and it was delivered on
Thursday. Also, I needed one extra screw, and I simply called the
800 number and received the screw 2 days later. This piece looks
like it was custom made for our kitchen. THANKS!! |
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Rating:
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Excellent |
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Comments:
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I was thrilled with the service I
received from Totally Furniture! The price was the lowest I had
found anywhere, the merchandise arrived in excellent condition and
much faster than I had thought! Totally Furniture informed me by
e-mail and a phone call to let me know when the furniture would
arrive so I had plenty of time to prepare. I would be very happy to
do business with Totally Furniture again and recommend them to my
friends! Sincerely, Sarah |
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Rating:
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Excellent |
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Comments:
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This is a great company to order from. I had a question for customer service
and it was answered promptly. I am very satisfied with this order |
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Rating:
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Excellent |
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Comments:
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Fast and professional service. Excellent communications. Quality merchandise
at excellent prices. |
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Rating:
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Excellent |
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Comments:
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Was a little uncertain to order furniture online,
but I shouldn't have been. Everything was handled professionally and
swiftly. |
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Rating:
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Excellent |
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Comments:
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Exceptional Service and Quality. Totally
Furniture not only responded quickly to my inquiry for additional delivery
options, but they also were friendly and offered me exactly what I needed.
Great quality furniture at a totally affordable price! |
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Rating:
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Excellent |
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Comments:
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The product was of excellent quality and
the value was outstanding. However, I was most impressed with the
delivery time. The entire process from purchase to delivery took
less than one week. Yes. I will be back for more from this store. |
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Rating:
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Excellent |
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Comments:
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We purchased furniture for our sons
bedroom from totallyfurniture.com. After shopping around, I found
that they had the best prices combined with shipping. The
merchandise was exactly what we expected. It was delivered in a
timely manner. We did have a problem with one piece and
totallyfurniture.com made it right immediately. Their customer
service is outstanding. I would not hesitate to recommend them to
any of our friends!! |
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Rating:
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Excellent |
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Comments:
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The bar that I ordered from Totally
Furniture was everything I had hoped for. It completes my new
sunroom! After a little slow start on delivery, all went well.
Customer Service followed up and Maya was a great help. Thanks Again
for the fine product and great service! Terry |
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Rating:
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Excellent |
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Comments:
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The total experience shopping with
Totally Furniture has been excellent. I checked out many other sites
before making this purchase and I am happy to say that Totally
Furniture was the cheapest for the same items listed at other sites
(MUCH CHEAPER!!!!). One item was back-ordered but a call was made to
inform me and I was kept up to date on the progress of shipment and
delivery by emails. The products were very well packaged and
delivered without any damage or defect. I recommend this company
highly for there superb service and quality products. Thanks!! |
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Rating:
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Excellent |
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Comments:
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I couldn't be happier, both with the price, the
quality and service. I highly recommend this company!!!!! |
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Rating:
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Excellent |
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Comments:
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Excellent -- I was very impress when I
called them ( Totally Furniture) and they knew who I was without
asking my name. As you well know purchasing through the internet,
specially when you've never had any dealings with the retailer could
be a challenging experience, Totally Furniture gave me a sense of
security that I never gotten even with the local retailers. Thank
you! |
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Rating:
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Excellent |
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Comments:
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Overall excellent transaction. Great communication and product. |
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Rating:
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Excellent |
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Comments:
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Received my order
quickly and in perfect condition. Contacting Totally Furniture for
information was a breeze, and very customer friendly. Was given a
tracking number to track my delivery. I am 100% satisfied with both
the service and the quality of the merchandise I purchased. |
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Rating:
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Excellent |
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Comments:
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The product was very
well made and better than expected. The delivery time was on the
money. I will return for future purchases. |
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Rating:
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Excellent |
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Comments:
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I am very happy with my purchase and the final
delivery. I have had several items shipped to me from other companies and
several of those items damaged during shipping. This item came to me in
perfect condition. However, there was a concern with the shipping method,
the merchant guaranteed a white glove delivery however, the delivery company
was only going to leave it at the front door. As soon as I found this out, I
called the merchant and they resolved the matter within minutes. That is
Service!!!! I look forward to purchasing my items from your company. |
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Rating:
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Excellent |
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Comments:
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I was, of course, a little worried about ordering furniture off the
internet. They had what I had seen on a recent visit to Florida while
looking for rental property to buy. I had called every furniture store and
no one could get it. Therefore, we ordered it, order was confirmed quickly,
it was in stock and we were given a shipping date. I was unhappy with the
date so I called the number given on the web page and explained that I
needed it to arrive before the 15th due to me going back to work as a
teacher. Amazingly enough they managed to get it to me on the 9th of
Aug-less than 2 weeks after ordering it. The shipping agent was great,
phoned ahead and helped me check for damages. There were NONE !!! All in
all, it was a wonderful experience for me and my husband, Gary. Thank you
totally furniture for making my dream designer room come true. I should send
you a picture........... We are more than pleased |
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Rating:
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Excellent |
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Comments:
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